Hooray! We like orders! Orders can be placed directly through the site at any time. If you are not comfortable placing an order online, or have any other questions about a design or the process, please feel free to get in touch through our online form or email studio[at]bwisepapers[dot]com. b.wise papers is just a small studio, so this is the quickest way to get assistance.
At b.wise papers, you have options. That's the bonus of a designer-run studio! For envelopes, choose between white and brown bag kraft. You can make your selection in the drop-down menu on each card's page. Envelopes are also available for pre-shipping for a $15.00 fee [to cover shipping costs].
Washi tape is also available as an add-on with card orders! You have 3 different options to choose from: gold stripe, gray stripe and black & white stripe. It comes in rolls of 15 mm x 10m, and is top quality, from one of the largest manufacturers of Japanese masking tape. You can find a picture of the samples here [and all over the site because if you don't know it already, Washi tape is addictive].
In addition to these options, you've got all kinds of color and font choices. Because b.wise is a small studio, there just isn't the woman-power to list every single one, but if you see something on one design that you'd like on another, just jot it down in the personalization field or email alston[at]bwisepapers[dot]com. Whatever needs to happen to make your card a stand-out is what happens around here -- it's what makes working with the designer so darn fun.
After you place an order, a complimentary digital proof will be sent to you within 2 business days. Once the proof is approved, your order will be sent to print, and will ship out within 7-10 business days after that. You will receive updates all along the way to let you know the status of your order. Rush orders and expedited shipping can be arranged if you need it.
All orders are processed through Paypal, the safest way to send money over the internet. You do not need to have a Paypal account to purchase from us, though, just some plastic [Visa, Mastercard, American Express or Discover].
When proofing your digital proof, please remember to double check all of the information on your card for spelling and date errors. Once an item has gone to print, there's no stopping it. Also keep in mind that colors may vary between computer monitors. An order will not be sent to print without proof approval. If additional proofs that require major alterations are needed, there is a $25 charge per extra proof.
If we do not receive a response to your electronic proof within 30 days from the day your order is received, your order will be cancelled and a refund issued less a $40 cancellation fee. If a request to cancel an order is received prior to that order’s processing, the full amount will be refunded. However, if the order has already reached the design phase, the $40 cancellation fee will apply. Because b.wise cards are custom, we are unable to process any cancellations after the order has gone to print.
Because of the nature of custom printing [which involves a lot of initial set-up] we highly recommend ordering more than you expect to use to avoid coming up short and having to reorder. in the event that you do need to reorder, though, we will gladly extend to you 20% off your reorder.
in order to ensure the best quality for your card, it is imperative to submit an original, unedited photo - we prefer to have the picture just as it was taken by the camera. No editing or cropping is needed on your part. This gives the most creative freedom to make the best card possible. If you have questions about certain images, feel free to email studio[at]bwisepapers[dot]com. And if there are any concerns on our part once an image has been received we will contact you. *Also, please see information below about copyrights.
All sales are final. We do, however, stand fully behind b.wise products, and will happily offer a refund for damaged/defective merchandise. Please contact us to request a return. Refunds are not available for our templates.
The bulk of b.wise orders are shipped using USPS Priority Mail. Did you know that the Priority Mail materials received Cradle to Cradle certification at the silver level? What this means is that more than 15,000 metric tons of carbon equivalent emissions are prevented each year. In developing their boxes, they considered water + energy used, as well as making a 100% recycleable box. So, when you do receive your cards, feel confident tossing the shipping box into your recycling bin! And we are happy to offer FREE SHIPPING for all orders over $350!
All templates are copyright 2011 b.wise papers and may not under any circumstances whatsoever be sold, redistributed or given away. They absolutely, positively may not be produced to be resold. The template sets are designed to be used by professional photographers for their individual clients. When you purchase a template set *you agree to these terms* and any use of b.wise templates other than what is specified here is considered an infringement of said terms and policies.
Template sets do not include photos, but do contain image blocks. Instructions for use and font information are included in the file package.
We will happily replace files lost due to computer damage with provided proof of purchase.
b.wise papers is honored to feature some uber-talented photographers in our card designs. If you see a photo you like, click on the card's description page, and there will be a link to that photographer's site.
LAURA NEGRI PHOTOGRAPHY is based in Atlanta, GA, and specializes in both candid and traditional photography for weddings and portraits. Call 404.734.4550 or email laura[at]lauranegriphotography[dot]com for more information.
BOWER STUDIO PHOTOGRAPHY is based in Charlotte, NC, and specializes in on-location natural light photography of babies, children and families. You can contact Tracey right here.
If you are a photographer interested in featuring some of your work in b.wise card designs, please contact alston[at]bwisepapers[dot]com with a link to your portfolio.
And since we're on the subject of photography...
By submitting photographs, you are certifying that you own valid copyrights for the photos, and have received permission from those pictured in the photographs. If the photo is of a minor, you are certifying that you are, or have received permission from, that minor's legal guardians.
in addition, if a photo was taken by a professional photographer or studio you need to make sure the copyright has been transferred to you before the photo can be reproduced. Simply obtain a written release from the photographer for your records.
COPYRIGHT INDEMNIFICATION...Purchaser agrees to hold harmless b.wise papers for all costs, expenses, attorney's fees or judgments resulting from any claims or lawsuit made against b.wise papers for any grounds claiming that the work produced violates any copyright or proprietary right of any person or entity.
All products remain the property of b.wise papers as the creator or licensee of the graphics and are not intended for free use. This site and its contents belong to b.wise papers. The copyright to the contents of this site is owned by b.wise papers.
b.wise papers has the utmost respect for your privacy. Any info that we collect from you is used only to help us communicate with you, and will never ever in a million years be sold or disclosed to an outside party.